Security built for clinic data
Strict database boundaries, clean team access matrices, and honest communication about security protocols.
Tenant Isolation
DentalMate is engineered with robust multitenant database routing. Each dental clinic's schedules, notes, and records are isolated from other accounts at the API token layer.
Role-Based Access
Enforce clean division of clinical labor. Doctors write clinical records and dentists chart; receptionists book slots and take payments. Your medical files stay protected.
Cryptographic Sessions
All login actions generate cryptographically signed session tokens. We implement strict idle-timeout protocols to auto-logout front-desk terminals if left unattended.
Data Portability
You own your records. Download full clinic profiles, contact books, ledger receipts, and scheduling logs to Excel spreadsheets at any time from your settings console.
Detailed Access Matrix
See precisely how DentalMate safeguards patient medical files and payment data based on staff profile roles.
| Workspace Module | Clinic Admin (Owner) | Doctor / Specialist | Receptionist |
|---|---|---|---|
| Patient Directory & Contact profiles | Full Control | Full Control | Full Control |
| Clinical notes & Prescriptions | Full Control | Full Control | No Access |
| FDI graphical dental charts | Full Control | Full Control | Read Only |
| GST Billing ledger & Receipts creation | Full Control | Read Only | Full Control |
| Clinic settings & multi-chair setup | Full Control | No Access | No Access |
| Security Logs & full data exports | Full Control | No Access | No Access |
Compliance & Regulatory Transparency
We believe in honest, direct communication with our clinic partners.
DentalMate is structured with standard enterprise security protocols (SSL database transit, session encryption, and tenant workspace isolation). However, we do not officially claim certified HIPAA, GDPR, or SOC 2 compliance certifications.
If your dental clinic requires certified regulatory data structures for localized health departments (outside general Indian practice norms), please contact us at hello@dentalmate.app before subscribing so we can evaluate your specific audit needs.